1. Welcome

You are visiting the website of BIF Leopoldsburg, based in Leopoldsburg, Limburg (BE), with company number BE0439.270.735

In this Privacy Policy, we explain what personal information we collect as a "data controller" and how we use and share it to improve our services.

2. Personal data

The limited personal data we hold is collected in the following ways:

  • Website: when you visit our website, certain information is recorded via cookies (including your IP address) to take care of and improve our website. More information regarding these cookies can be found in our separate Cookie Policy;
  • Business relationship: when you contact us within the scope of our services as a (potential) customer or partner, we process your full name, contact details (e-mail address, telephone number, office and/or residential address), and other data necessary for ordering, invoicing or cooperation (such as your bank details, contact history, or data related to your previous orders);
  • Marketing: if you give us explicit permission, we process your full name and e-mail address, for sending you direct marketing, newsletters, actions and promotions regarding our products and services. You can easily unsubscribe at any time.

Although you are never required to disclose personal information, a refusal to disclose necessary information may hinder or make impossible the provision of our services.

3. Processing Purposes

We process personal data as part of our general customer and order management, or to provide our services. This includes customer administration, tracking orders and deliveries, invoicing, answering questions, and for marketing purposes.

Processing takes place on the following categories of legal grounds:

  • Based on your consent;
  • From necessary for the performance of a contract;
  • From necessary to comply with a legal obligation;
  • From necessary to pursue our legitimate interests to conduct business.

Insofar as the processing of personal data takes place on the basis of your express consent, you always have the right to withdraw the consent given.

4. Sharing with third parties

If necessary for the achievement of the purposes set forth, we may share personal data with employees and our professional partners. In turn, our partners will take the necessary technical and organizational measures to protect this personal data

We will never commercialize your personal data to third parties. However, in the context of any reorganization, bankruptcy or transfer of operations, data that is part of our business activities may be transferred to third parties.

In limited cases, we may also be required to share personal data based on a court order or mandatory law.

5. Retention period

We keep your personal data for as long as necessary for the purposes for which it is processed. To determine the appropriate retention period, we consider the amount, nature and sensitivity of the personal data, the reason we process it for, and whether we can achieve those purposes by other means.

We must also consider periods for which we may need to retain personal data to fulfill our legal obligations or to handle complaints, inquiries and to protect our legal rights in the event of a claim.

When we no longer need your personal data, we will securely delete or destroy it. We also consider how we can reduce the personal data we use over time and whether we can anonymize your personal data so that it can no longer be linked to you or identify you, in which case we can use that information without further notice to you.

6. Your Rights

All persons whose personal data we retain have the right at all times to:

7. Complaints

If you have comments or questions about our privacy policy, we would love to hear from you. Please feel free to email us at privacy@bifleopoldsburg.be and we will address your inquiry as soon as possible!

All persons whose personal data we retain also have the right to file a complaint with the Commission for the Protection of Privacy (Rue du Printing Press 35, 1000 Brussels, commission@privacycommission.be).

8. Safety

We apply at least the usual technical and organizational security measures that can reasonably be expected of us to secure your personal data against destruction, loss, alteration, falsification, dissemination or unauthorized access.

Personal data will only be transferred to a partner in a country outside the European Economic Area provided that country ensures an adequate level of protection for your personal data. Before sharing personal data with a partner in the United States of America, we require a separate processing agreement or certification according to the Privacy Shield Framework (www.privacyshield.gov).

We cannot be held liable for any incorrect or unlawful use of personal data by a third party. In addition, you remain solely responsible for the confidentiality and use of your computer, IP address, login and identification data.

9. Your Privacy

Your privacy is important to us.

Accordingly, we make every effort to protect them to the fullest extent possible and attach great importance to compliance with (i) the Law of December 8, 1992, on the Protection of Privacy with Respect to the Processing of Personal Data (as amended by the Law of December 11, 1998, "Personal Data Processing Law"); (ii) the anti-spam provisions of Book XII of the Economic Law Code on the law of the electronic economy; and (iii) the European Regulation 2016/679 of April 27, 2016, on the Protection of Personal Data ("General Data Protection Regulation").

10. Review of this privacy policy.

Our privacy policy may be revised from time to time and any changes to the policy will be communicated to you via email or through a posting on our website.